Products and Services

Creditor Resources, Inc. pioneered lending automation for the credit union industry with LoanPro® back in 1979.  Since then, it has continued to build upon this revolutionary system with CRIterion® and most recently with Interlend.

Available with CRIterion, are value-add tools such as CRIISP, an automated transmission program, and Admin eSuite, a complete set of online tools to administer the insurance business. The combination of these tools offers a complete Lending Solution for credit unions.

TECHNOLOGY SOLUTIONS FOR CREDIT UNIONS

CRIterion

CRIterion is a complete loans origination platform, built on the robust and feature-rich 32-bit Windows®-based architecture. It is a comprehensive and flexible lending solution that can be customized to fit workflow and lending practices in any credit union environment.

Key Features Include:

• Service Step Approach that prompts loan officers through required steps for fast and easy loan processing.
• Automated Loan Approvals based on credit union pre-defined credit scoring matrices offers members improved turnaround times on loan applications.
• Customized debt-ratio calculations and loan "what if'' scenarios showing members instantly how much they can save consolidating loans at your credit union.
• Direct interface to major credit bureaus offered online to obtain timely credit reports for members.
• Loan application information that can be uploaded or downloaded between CRIterion and the banking system with a click of the mouse.
• Automatic calculation of the insurance premium required to protect each loan type.
• Incorporation of tedious loans forms associated with the different loan types. These print out as professional forms complete with credit union logo and address.
• Different levels of security according to the authorization levels of your different loan officers.
• Sales Tracking Reports that show different loan types processed by branch and lender. Insurance sales information also included.

The CRIterion name and logo are registered marks owned by Creditor Resources, Inc. and used under license. CRI Canada operates under a license and distribution agreement with Creditor Resources, Inc.
who retains ownership of all technology and software rights.

InterLend

InterLend is a leading edge on-line lending solution offered through the Internet. InterLend is a time-saving technology that will streamline the loan application process for your members with improved turn-around times on loan processing which enhances the excellent service that your members have become accustomed to.

Key Features Include:

• Customizable to "look and feel" like the credit union's Internet Web site offered to members.
• Simple, intuitive and easy-to-use application screens.
• Secured access established through proprietary authentication mechanism.
• Integration with CRIterion to offer the highly publicized "pre-fill" feature that doesn't require members to re-key information already gathered by the credit union.
• Pre-approval on loan types according to the pre-approval criteria implemented.

CRI Insurance Services Platform–CRIISP

CRIISP is a program offered to all credit unions using CRIterion that automatically extracts insurance certificate data from the CRIterion SQL database and transmits this electronically via the Internet at pre-determined intervals to CRI's Credit Insurance Administration system for processing.

ADMIN eSuite

Admin eSuite is a set of tools offered to all CRI credit insurance customers that allows you to do the following insurance administrative tasks from anywhere, anytime so long as you have Internet access:

Key Features Include:

• Ability to search for an insured by name
• Use of standard reports to retrieve needed information
• Administration of your insurance account on-line
• Administration of claims
• Administration of single premium refunds
• Reconciliation of single premium new business and refunds
• Remittance of insurance premium
• Ability to order supplies, i.e., insurance forms
  

Prolender

Key Features Include:

• With integration to your banking system, you can download, as well as upload information from your LOS to your banking system with the click of your mouse.
• Integration to third party vendors (Equifax, Trans Union, CMHC, CRM Canada, FCT, Genworth, etc.) eliminates having to re-enter information multiple times.
• All forms are automatically populated and printed with the click of a button. Forms can be set to default on a per product basis.
• checks approval authorities and limits before approval is granted. Workflow features assist in ensuring that all key information is entered.
• Set lending limits on a per lender basis. ProLender™ will recognize when the limit is exceeded and ensures lenders send the application to a manager or centralized group, for approval.
• checks approval authorities and aggregate limits before approving loans. The centralized approval eliminates the need to manually forward the file to the approving officer and allows for multiple persons to view the same application, at the same time.
• allows you to instantly decision the smaller, simplier loans while referring more complex applications to lenders for review. This tool also provides your lenders with up-sell and cross-sell recommendations while ensuring the consistent use of risk-based pricing.
• provides a complete audit trail of who did what and when, therefore reducing audit time and costs. This information meets regulator requirements.
  

Probe

Key Features Include:

• Increase margins and profitability with integrated risk rating and pricing. ProBE offers fully integrated risk rating and pricing models that are customizable based on your credit union’s risk tolerance, rating and pricing.
• You have the ability to create multiple applications for the same borrower and maintain the uniqueness of each application. ProBE allows you the ability to view them collectively to see the overall impact on collateral and aggregate outstanding debts.
• Checks approval authorities and limits before approval is granted. Workflow features assist in ensuring that lenders do not forget to enter key information. It also helps to ensure that all lenders follow all specified steps in the loan process, as defined by your credit union.
• Documents are automatically populated and printed, eliminating errors and ensuring that the right forms are printed every time. Electronic or scanned versions of external documents may also be attached to an application in any format.
• Integrates with your banking system, eliminating duplicate entry, reducing errors and loan processing time. Transfer borrower information from your banking system to ProBE with one click of a button, including asset and liability details.
• For small business loans, ProBE offers a “Rapid Application” that can be integrated with the Decision Assistant™ product.
• Provides a complete audit trail of who did what and when, therefore reducing audit time and costs. Meets regulator requirements .
  

Decision Assistant

Key Features Include:

• The strategy maintenance interface (SMI) provided with Decision Assistant™ allows you to maintain your own strategies and allows your credit union to enable/disable/change any of hundreds of parameters used in a decision strategy.
  

TECHNOLOGY SOLUTIONS FOR CREDIT UNIONS

Professional Services

We have a team of highly skilled technical professionals that can offer the following services at very competitive rates:

• Full turnkey technical services comprising of design, procurement of hardware/software for implementing and maintaining CRIterion, and Interlend Lending Solutions at the credit union facilities.
• Integration of insurance rates, calculations, forms and electronic data messaging within third party loans origination systems

Technical Support

Technical support for ALL of these technology products is offered on a tiered basis on an 8:00 a.m. to 6:00 p.m. schedule (Eastern Standard Time). Technical support is offered in the form of:

• Phone support
• Email support
• Desktop support through remote control tools
• On-site support
• On-line support will be offered at a future date