Welcome to CRI Canada
 

About CRI Canada

 Privacy Policy

Protecting your privacy is very important to us. We want you to understand what information we collect and how we use it. We collect and use "nonpublic personal information" in order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible. We treat nonpublic personal information in accordance with our Privacy Policy.

What Information We Collect and
How We Use this Information

We may collect nonpublic personal information* about you from the following sources:

  • Information we receive from you on applications or other forms, which we will use for the purpose of identifying you and for which you provide consent;
  • Information about your transactions with us, our affiliates, or others, which will be used by us or our affiliates as applicable for the purpose of completing each such transaction;
  • Information we receive from non-affiliated third parties, including consumer reporting agencies, which will be used to assist us in completing the transaction you have authorized us to perform;
  • Information we derive from your connection to this web site through an Internet "cookie" (an information-collecting device) or otherwise, such as your Internet browser, domain name and referring link, which will only be used to assist you in site navigation and for statistical analysis of web site use; and
  • Information we receive from you voluntarily, such as your e-mail address and any information contained in your e-mail messages, which will be used by us to respond to your inquiry.
* "Nonpublic personal information" is nonpublic information about you
that we obtain in connection with providing a financial product or
service to you.

What Information We Disclose and
To Whom We Disclose It

We do not disclose any nonpublic personal information about your members to any non-affiliated third party without a member's consent, except (1) as permitted by law; (2) as required to process your business request; (3) to other financial institutions with whom we have a joint marketing agreement; (4) to the extent your members have provided consent; or (5) to our affiliated companies. Our affiliates are companies with which we share common ownership and which offer, sell or service life and health insurance and pension and savings products.

Our Security Procedures
We restrict access to your nonpublic personal information and only allow disclosures to service providers assisting us in providing products or services to you and as otherwise as permitted by law. We maintain physical, electronic, and procedural safeguards to protect your nonpublic personal information.

Privacy Principles at:

CRI Canada, Inc.
Canadian Premier Life Insurance Company
Academy Alliance Insurance, Inc.
CRI Credit Group Services, Inc.
Parkland Insurance Agency, Inc.
Academy Alliance Holdings, Inc.

1.
We will be accountable for controlling who receives a customer’s personal information on a need-to-know basis.
2.
We will identify the purpose for collecting personal information prior to use or disclosure.
3.
We will obtain our customer’s consent to collect, use and disclose this information.
4.
We will collect only the personal information needed to service our customers.
5.
We will not collect, use or disclose personal
information except with consent or as permitted or required by law.
6.
We will ensure the information on our records is sufficiently accurate for the purposes for which it is used and disclosed.
7.
We will adopt appropriate security safeguards to protect the customer’s information.
8.
We will provide information on our privacy policies to the customer.
9.
We will generally permit the customer access to their personal information held by us.
10.
We will permit the customer to challenge us on privacy compliance.


Canadian Premier Life Insurance Company has appointed a Privacy Officer (PO). The PO provides general guidance to Canadian Premier Life Insurance Company and its agents to ensure ongoing compliance with Canadian Privacy compliance across the organization. The PO also assumes the responsibility for managing the inquiry and issue resolution process, staff education about matters surrounding privacy requirements and will act as a liaison with the office of the Privacy Commissioner of Canada for the company. For issues that require assistance of the PO, this office can be contacted through e-mail at: privacy.officer@CRICanada.com.

For more detailed information about Canada's privacy legislation, visit the following websites:
www.privcom.gc.ca
, www.canadianprivacyinstitute.ca and www.csa.ca/standards/privacy/code/Default.asp? language=english

 
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The CRI Canada name is used under a license issued by Creditor Resources, Inc. CRI Canada is a marketing name attributed to the group insurance business underwritten by Canadian Premier Life Insurance Company (Head Office - Markham, ON) and insurance-related products licensed through Creditor Resources, Inc.